At the Airport

Whether you are a first time traveler or frequent flyer, here's what to expect and be prepared for at the airport. 

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Here's who boards our planes first

Special Services

This includes anyone needing wheelchair or other boarding assistance and unaccompanied minors.

Zone 1 Boarding

Receive priority boarding if you purchase a carry-on bag, the WORKS℠ or by being an Elite member of myAIRSTAR Miles.

Courtesy Boarding

Available to families traveling with small children (under 3 years old) and any other passenger requiring additional time or assistance.

TSA PreCheck®!


We’ve teamed up with Transportation Security Administration to make travel easier with TSA PreCheck®!


We've Gone Mobile!


  • Check in for your flight
  • Retrieve bookings
  • Check flight status
  • Purchase bags and seat assignments
  • Book with your AIRSTAR Miles®

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Ticket Counters


Ticket counters (outside security) are generally open 2 hours prior to departure time until 45 minutes prior to departure time

Make sure you give yourself plenty of time and prepare for departure!


Pssst... Airstar Tip:
Remember, your gate assignments and departure times can change due to operational requirements. You can easily stay updated by checking the flight monitors at the airport.

More Information

Airport List

United States Destinations

Albany, NY: ALB Albany International Airport

Albuquerque, NM: ABQ Albuquerque International Sunport

Atlanta, GA: ATL Hartsfield-Jackson Atlanta International Airport

Austin, TX: AUS Austin Bergstrom International Airport

Baltimore, MD: BWI Baltimore/Washington International Thurgood Marshall Airport

Billings, MT: BIL Billings Logan International Airport

Birmingham, AL: BHM Birmingham-Shuttlesworth International Airport

Bismarck, ND: BIS Bismarck Municipal Airport

Bloomington, IL: BMI Central Illinois Regional Airport

Boise, ID: BOI Boise Airport

Boston, MA: BOS Boston Logan International Airport

Bozeman, MT: BZN Bozeman Yellowstone International Airport

Buffalo, NY: BUF Buffalo Niagara International Airport

Branson, MO: BKG Branson Airport

Burlington, VT: BTV Burlington International Airport

Cedar Rapids, IA: CID Eastern Iowa Airport

Charleston, SC: CHS Charleston International Airport

Charlotte, NC: CLT Charlotte Douglas International Airport

Chicago, IL: ORD Chicago O'Hare International Airport

Cincinnati, OH: CVG Cincinnati/Northern Kentucky International Airport

Cleveland, OH: CLE Cleveland Hopkins International Airport

Colorado Springs, CO: COS Colorado Springs Airport

Columbus, OH: CMH John Glenn Columbus International Airport Airport

Dallas/Fort Worth, TX: DFW Dallas/Fort Worth International Airport

Denver, CO: DEN Denver International Airport

Des Moines, IA: DSM Des Moines International Airport

Detroit, MI: DTW Detroit Metropolitan Airport

El Paso, TX: ELP El Paso International Airport

Fargo, ND: FAR Hector International Airport

Fayetteville, AR: XNA Northwest Arkansas Regional Airport

Fort Lauderdale, FL: FLL Fort Lauderdale-Hollywood International Airport

Fort Myers, FL: RSW Southwest Florida International Airport

Fresno, CA: FAT Fresno Yosemite International Airport

Grand Rapids, MI: GRR Gerald R. Ford International Airport

Green Bay, WI: GRB Green Bay Austin Straubel International Airport

Harlingen, TX: HRL Valley International Airport

Harrisburg, PA: HAI Harrisburg International Airport

Hartford, CT: BDL Bradley International Airport

Houston, TX: IAH George Bush International Airport

Huntsville, AL: HSV Huntsville International Airport

Indianapolis, IN: IND Indianapolis International Airport

Jackson, MI: JAN Jackson-Medgar Wiley Evers International Airport

Jackson Hole, WY: JAC Jackson Hole Airport

Jacksonville, FL: JAX Jacksonville International Airport

Kansas City, MO: MCI Kansas City International Airport

Knoxville, TN: TYS McGhee Tyson Airport

Las Vegas, NV: LAS McCarran International Airport

Little Rock, AR: LIT Clinton National Airport

Long Island/Islip, NY: ISP Long Island MacArthur Airport

Los Angeles, CA: LAX Los Angeles International Airport

Louisville, KY: SDF Louisville International Airport

Madison, WI: MSN Dane County Regional Airport

Memphis, TN: MEM Memphis International Airport

Miami, FL: MIA Miami International Airport

Milwaukee, WI: MKE General Mitchell International Airport

Minneapolis, MN: MSP Minneapolis - Saint Paul International Airport

Missoula, MT: MSO Missoula International Airport

Myrtle Beach, SC: MYR Myrtle Beach International Airport

Nashville,TN: BNA Nashville International Airport

New Orleans, LA: MSY Louis Armstrong New Orleans International Airport

New York, NY: LGA LaGuardia Airport

Newark, NJ: EWR Newark Liberty International Airport

Norfolk, VA: ORF Norfolk International Airport

Oakland, CA: OAK Oakland International Airport

Oklahoma City, OK: OKC Will Rogers World Airport

Omaha, NE: OMA Omaha Airport

Ontario, CA: ONT Ontario International Airport

Orlando, FL: MCO Orlando International Airport

Palm Springs, CA: PSP Palm Springs International Airport

Pensacola, FL: PNS Pensacola International Airport

Philadelphia, PA: PHL Philadelphia International Airport

Phoenix, AZ: PHX Sky Harbor International Airport

Pittsburgh, PA: PIT Pittsburgh International Airport

Portland, ME: PWM Portland International Jetport

Portland, OR: PDX Portland International Airport

Portsmouth, NH: PSM Portsmouth International Airport

Providence, RI: PVD T. F. Green Airport

Raleigh-Durham, NC: RDU Raleigh-Durham International Airport

Reno, NV: RNO Reno–Tahoe International Airport

Sacramento, CA: SMF Sacramento International Airport

Salt Lake City, UT: SLC Salt Lake International Airport

San Antonio, TX: SAT San Antonio International Airport

San Diego, CA: SAN San Diego International Airport

San Francisco, CA: SFO San Francisco International Airport

San Jose, CA: SJC San Jose International Airport

Santa Ana/Orange County, CA: SNA John Wayne Airport

Sarasota, FL: SRQ Sarasota-Bradenton International Airport

Savannah, GA: SAV Savannah Hilton Head International Airport

Seattle, WA: SEA Seattle-Tacoma International Airport

Sioux Falls, SD: FSD Sioux Falls Regional Airport

Spokane, WA: GEG Spokane International Airport

St. Louis, MO: STL Lambert - St. Louis International Airport

Syracuse, NY: SYR Hancock - International Airport

Tampa, FL: TPA Tampa International Airport

Trenton, NJ: TTN Trenton - Mercer Airport

Tucson, AZ: TUS Tucson International Airport

Tulsa, OK: TUL Tulsa International Airport

Washington D.C.: DCA Ronald Reagan Washington National Airport

Washington D.C.: IAD Washington Dulles International Airport

West Palm Beach, FL: PBI Palm Beach International Airport

Wichita, KS: ICT Wichita Dwight D. Eisenhower National Airport

Wilmington,  DE: ILG New Castle Airport

International Destinations

Cancun, Mexico: CUN Cancun International Airport

Cozumel, Mexico: CZM Cozumel International Airport

Los Cabo, Mexico: SJD Los Cabos International Airport

Puerto Vallarta, Mexico: PVR Puerto Vallarta Airport

Punta Cana, Dominican Republic: PUJ Punta Cana International Airport

San Juan, Puerto Rico: SJU San Juan Airport

St. Thomas, U.S. Virgin Islands: STT Cyril E. King Airport

Pssst... Airstar Tip:
Check out our Tips & FAQ page for more information and maps of the airports 

Priority Access

We offer Priority services if you have additional needs, are traveling as an Elite member of myAIRSTAR Miles, or have purchased a carry-on bag or the WORKS℠. These priority services include priority security, and priority boarding. Note: These services may not be available in all airports.

Priority Security Access

If you are traveling as an Elite member of myAIRSTAR Miles, we invite you to look for the Priority Security lanes at select airports once you have checked-in and received your boarding pass. The Priority Security lane will get you on your way through the security lines as quickly as possible. To access the Priority Security lane, you will be asked to show a boarding pass that indicates your Airstar Elite status. Note: This service may not be available in all airports.