Travel / Travel Info / Codeshare Partners

Airstar Airlines Partners

Airstar Airlines wants to bring you everywhere. Partnering with other great airlines is how we do that. Airstar Airlines currently has a codeshare partnership with Volaris Mexico. 

What is "codeshare"?

Codeshares allow us to sell seats on flights operated by other airlines. This means you can easily combine Airstar and flights with partner airlines to create a single itinerary.

Our codeshare agreements make booking, checking in, checking your bags and traveling more convenient. Plus, the coordinated schedules make sure you'll have enough time for all your connections. For more information please see the Codeshare Terms and Conditions.

Who's operating my flight?

With a codeshare flight, the operating carrier is the airline that flies the plane, and the marketing carrier is the partner airline that sells seats on the operating carrier's flights.

You can tell which carrier is operating your flight:

  • In the booking path during the booking process
  • Next to the flight number when you book the flight
  • In your MyAirstar profile after you book
  • In your confirmation email
  • On the check-in reminder email 24 hours before your flight

Basic codeshare guidelines

Codeshare flights can be confusing for the first-timer and even the veteran flyer. Here are some tips to always be aware of for all codeshare flights:

  • To change an itinerary, contact the airline that sold you the ticket
  • Check-in at the counter of the airline operating the flight
  • If your flight is cancelled at any point, contact the airline operating the flight
  • If your baggage is lost, submit a claim to the airline who last handled the luggage
  • If you're looking to buy an upgrade, contact the airline operating the flight

How to Book a Codeshare Flight

Customer may book flights on Airstar – Volaris codeshare routes in the following ways:

  • Website: At www.flystarline.com, our customers can purchase tickets, manage their flights and check in
  • Mobile App: Through the Airstar Airlines mobile app for Android, iOS and Windows mobile devices, our customers can purchase tickets, manage their flights and check-in
  • Airport: Our customers can purchase flights at the sales offices or counters available for that purpose at any of the airports where Airstar Airlines operates
  • Call Center: 801-401-9000
  • Customers may also book codeshare flights through Volaris, www.volaris.mx, call center, mobile app or at airports where Volaris operates

Bookings made with Volaris

Baggage Claim Process

  • At the connecting airport, pick-up your bags at the listed conveyor
  • Identify the airline that corresponds as your next Volaris or Airstar flight and leave the bags there

Reservation Information

Please pay attention to the section in the red box below for important information as to whom your flight will be operated by.

Confirmation Email

Once purchased, your confirmation email will reiterate whom your flight is being operated by in the areas outlined in red.

Bookings made with Airstar

Baggage Claim Process

  • At the connecting airport, pick-up your bags at the listed conveyor
  • Identify the airline that corresponds as your next Volaris or Airstar flight and leave the bags there

Reservation Information

Please pay attention to the color coding in the two sections in the red boxes below for important information as to whom your flight will be operated by when you are purchasing your flight.

Confirmation Email

Once purchased, your confirmation email will reiterate whom your flight is being operated by in the area outlined in red.